Clock in
Staff sign in with their own code
The sign-in screen shows the Store OS mark and the tagline “The Operating System for Your Store.” Each person clocks in on a phone or tablet before they start work.
7-day free trial Then pick a plan. The demo opens instantly into a private 2-hour sample shop.
The POS built for repair and service shops.
Manage sales, repairs, customers, inventory and your team in one place. Built for cellphone, computer, auto and vacuum repair shops. Plans start at $69.99 per location per month.
Seven steps to go live. The demo opens instantly into a private 2-hour sample shop with no sign-up.
The path
7 steps to go live
See Store OS, try it in the demo, start a 7-day free trial, then send us your shop files so we can get you live.
Step 1
See it
This page. What Store OS is, and the path from here to your own shop.
You are here Step 2Tour it
A guided look at clock-in, Today, sales, checkout, split pay and reports.
See the screens Step 3Try it
It opens instantly into a private 2-hour sample shop with no sign-up.
Open the demo Step 4Pick a plan
Starter $69.99, Growth $119.99 or Business $199.99, per location, per month.
Compare plans Step 5Sign up and pay
Start a 7-day free trial, then continue with the plan you picked.
Start free trial Step 6Send us your stuff
Inventory, pricing, policies, logo, brand colors and store info.
See what to send Step 7Go live
We set up your shop with what you sent. Questions go to the contact form.
What happens nextStep 2 · Tour it
A look at the screens you use every day
These shots are from Store OS at West Coast Wireless, on a tablet, a phone and a desktop. The sample figures in reports are $0.00.
Today
Start a sale, a repair, a buy or a trade-in from one home screen
The Today screen puts the day’s actions in large tiles, with goal candles alongside. It is built for a tablet at the counter and also fits a phone.
On a phone
The same Today screen, in your pocket
Action tiles and the bottom navigation stay within reach on an iPhone, so a technician can start a job from the bench.
Sales
A sales menu and goal candles on the desktop
Ring up a sale from the menu. Goal candles stay visible while the cart is empty or filling up.
Walk-in customers
Start a sale or repair for someone new
The walk-in dialog captures the customer so you can begin a sale or a repair without leaving the counter.
Checkout
Phones in stock, extras, park a sale or add a trade-in
At checkout you can add an accessory, park the sale, remove taxes or add a trade-in, while phones in stock stay on the same screen.
Split pay
Take cash and card on the same sale
Split payment lets a customer pay part in cash and the rest by card, recorded on one checkout.
Phones in stock
See the phones you can sell, with the cart and goals
The sales screen lists phones in stock next to the cart total and goal candles.
Reports
A daily summary of cash, card, labor, parts and profit
The reports summary lists cash, card, labor, sales, parts, bill payments, tax and store profit. In this sample every figure is $0.00.
Industries
One system, set up for your kind of shop
Every plan includes every industry setup Store OS supports.
In the demo now
Cellphone repair
Phones and tablets: IMEI, estimates, parts, technician assignment and pickup.
See how it works In the demo nowComputer repair
Laptops and desktops: serial numbers, a drop-off check, a diagnosis, parts and labor.
See how it works In the demo nowVacuum repair and sales
Vacuums by kind, brand, model and serial: a drop-off check, your service menu, parts from stock.
See how it works In the demo nowMechanic and auto repair
Work orders: the vehicle, VIN and mileage typed in, parts and labor by the hour, the customer’s OK.
See how it worksFeatures
Repairs
Every repair tracked from check-in to pickup
Each job gets a ticket with the customer, the device, the problem, before and after photos and a drop-off check. Anyone on shift can see where it stands.
- Statuses from Waiting for tech to Picked up
- My bench shows each technician their own jobs
- Needs customer OK holds a job until the new price is approved
- Parts used, labor and sales tax on parts worked out on the ticket
Checkout
Repairs and products in one checkout
Take a deposit when the device comes in and the balance when it goes home. Add a case or a screen protector to the same sale.
- Split a payment between cash and card
- Park a sale and come back to it
- Discounts, refunds and store credit
- Receipts for 80 mm thermal printers
Inventory
Know exactly what's on your shelf
Track every phone on its own, with its IMEI or serial number, grade, battery health, cost and price. Parts and accessories have their own list.
- Search by IMEI, serial number or model
- See what's running low
- Move stock between your locations
- Print a price sticker for each phone
Already on the path
From the demo to your own shop
The seven steps at the top of this page are the whole path. After you start a trial, send us your shop files and we set Store OS up for you.
Back to the 7 steps · What to send us · Setup screens in the app
Pricing
Three plans, priced per location
USD, per location, per month. Every plan includes every industry setup, data export, training videos and help.
Starter
A small shop that needs the core of every day.
$69.99USD per location / month
3 named users, including the owner
- Sales, checkout, receipts and refunds
- Customers with their devices, vehicles or items
- Repair tickets and work orders, with estimates and the customer’s OK
- Inventory, low-stock list and price stickers
- Cash drawer counts and daily sales reports
- Staff codes and roles
- Spreadsheet export
Growth
A growing shop with more staff and more jobs on the bench.
$119.99USD per location / month
10 named users, including the owner
- Everything in Starter
- Technician assignment and ready-by times
- Store visit booking
- Profit and loss, and margin reports
- Special orders for customers
- Buying phones and trade-ins (phone shops)
Business
An owner running a bigger shop or several locations.
$199.99USD per location / month
20 named users, including the owner
- Everything in Growth
- Company-wide reports across your locations
- Stock transfers between your locations
- Activity log of sensitive actions
7-day free trial on every plan
Prices are in USD, per location, per month, billed after the trial. Compare plans, work out your total and start a trial
Learn Store OS
Short videos for everyday tasks
Store OS overview
Transcript (the on-screen steps)
- Today is the home screen. The big tiles start the most common jobs.
- Sales is the checkout. Scan or search an item, add the customer, then take payment.
- Repairs lists every job by status. Check in a repair starts a new ticket.
- Inventory holds phones, devices, accessories and parts, with price, cost and profit.
- Customers holds everyone you've served. Search by phone, name or email.
- Reports shows sales, profit and money in for today or any date range.
Create a customer and a repair ticket
Transcript (the on-screen steps)
- Open Repairs and tap Check in a repair.
- Pick what you're fixing.
- Pick the model, or search for it.
- Color and IMEI or serial number are optional.
- Tap the repair. Its price comes from your price list.
- You see the price with tax. Note what's wrong in the customer's words.
- Find the customer by name or phone, or add a new one.
- Do the drop-off check. All work marks everything; then tap what doesn't work.
- Note whether the customer shares the passcode, and pick a technician.
- Pick the repair time, then tap Check in.
- The ticket gets its number. Print the customer's receipt, the technician's label, or both.
- The customer's receipt shows the drop-off check and the estimate. In the demo nothing actually prints.
Complete checkout and print a receipt
Transcript (the on-screen steps)
- When the repair is done, mark it ready, then tap Check out.
- The repair goes into the cart with the customer.
- Add anything else they're buying. Search for it, then tap it.
- Check the total, then tap Pay.
- Pick how they pay: cash, card or store credit.
- For cash, tap the amount they hand you.
- Store OS shows the change to give back. Tap Take payment and finish.
- Sale complete. Print or email the receipt.
- The receipt lists the repair, its part and labor, the case, tax and change.
Questions
Before you try it
Do I need to sign up or enter a card to try the demo?
No. The demo opens instantly into a private 2-hour sample shop with no sign-up. It never charges a card, sends a text or prints.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial. After the trial, billing is monthly at the plan price. The demo is also free to open, with no card.
Can I subscribe today?
Yes. Start a 7-day free trial from the pricing page.
Which kinds of shops does it work for?
Cellphone, computer, auto and vacuum repair shops. Each kind of shop has its own setup and its own sample shop in the demo. See each industry
Does Store OS process card payments?
No. Keep your own card terminal and record card payments in Store OS. Store OS billing for your subscription is separate from the payments your customers make.
Does it work offline?
No. Store OS runs in your web browser and needs an internet connection.
Which printers work?
Store OS prints through your browser's print window to 80 mm thermal receipt printers and to label printers. See printers and devices
See a repair go from check-in to receipt.
Open the demo — it opens instantly into a private 2-hour sample shop with no sign-up — then start a 7-day free trial.